GuaranteesPerformance GuaranteeShould Scale Manager 2 not comply with our claims 2 months after installation, please contact your authorised supplier. If the fault cannot be corrected the authorised supplier will refund the purchase price in full. In the unlikely event of a failure, it may take more than one visit to correct the fault. This guarantee is valid for six months only from the date of purchase and does not cover installation costs. Product GuaranteeScale Manager 2 also carries a LifeTime no quibble guarantee against component failure or manufacturing defects. In the event of a breakdown, return the unit to the supplier and a new replacement will be dispatched without delay. This guarantee applies for the life of the purchaser. The transformer is guaranteed against component failure or manufacturing defects for a period of 12 months. We are of course fully insured. However we will not be responsible for any consequential damage, in particular damage caused by limescale or the removal of limescale. GeneralCE:- Scale Manager 2 has also gained approval to industrial specification, which is a higher standard than required for the domestic market. This ensures Scale Manager II has met all the European safety standards and will not interfere, or impede in any way the normal operation of any other electrical device, and is not susceptible to any external emissions. We are a company dedicated to caring for our customers and you can be assured our primary objective is to ensure that you will be totally satisfied with our products and service. Should you wish to obtain an independent reference please contact Fair Trades who will advise you of our credibility and their rigorous vetting procedure - Telephone 0870 738 4858 These guarantees are in addition to, and do not affect any statutory or other rights of consumer purchase Terms and ConditionsCancellations PolicyYou can cancel an order and return any goods that may already have been dispatched up to 7 days from receipt (see return policy). Our terms and conditions do not affect your statutory rights.Returns PolicyWe want you to be happy with your purchase. Please check the goods on delivery and ensure that they are supplied correctly. If any of the goods prove to be unsuitable please return them within 7 days in the original packaging and in an unused condition for a full refund less of any postage costs.Barclaycard merchant services rulesPlease note: Under Barclaycard merchant services rules, we can only guarantee credit/debit card purchases for 1 year. |
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